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- Pregnancy Policy Guest understands and acknowledges that in addition to the limitations in medical care described in Clause 2(a) of the cruise ticket contract, prenatal and early infant care, in particular, may... Date Updated: 06/05/2018
- Preparing for Debarkation Day Guests may consider two options for debarkation day: Option 1 - Express Debark: In order to be cleared off the ship shortly after arrival in the homeport, guests have the option of... Date Updated: 08/06/2018
- Religious Services Carnival respects our guests’ religious beliefs and invites them to practice on their own or with other members of their group. However, we do not place clergy on board our ships. Clergy traveling as... Date Updated: 01/21/2016
- Reserving Sun Loungers Carnival has a system designed to ensure that all guests are able to enjoy equal access to sun loungers by preventing seat saving in outdoor deck areas. Shipboard team members monitor sun... Date Updated: 08/04/2021
- Safety Briefing - Muster Station Drill In 2021, Carnival Cruise Line implemented a new Guest Safety Briefing, which consists of a self-mustering process of guests at their assigned muster station. Guests can identify their assigned muster... Date Updated: 11/03/2021
- Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
- Sail & Sign Onboard Account Sail & Sign® is Carnival's cashless on board credit program, which allows guests to charge onboard purchases and gratuities directly to a personal account for convenience. The Sail & Sign... Date Updated: 06/15/2022
- Security Access System All Carnival ships use a visual identification security access system to enable only authorized individuals to access the vessels. This system records the movement of guests and crew who... Date Updated: 07/24/2017
- Sending Money to a Guest On Board Friends and family can send money to guests on board using one of the following services: MoneyGram Express Payment Money will only be transferred from our office to the ship during regular business... Date Updated: 05/09/2017
- Service Gratuities (Tips) It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you... Date Updated: 06/15/2022
- File Type pdf Ship Class Guide Date Updated: 04/01/2022
- Shipboard Staffing and Equipment / Medical Emergencies Medical Staffing and Equipment In order to maintain a safe and comfortable environment for our guests, our medical centers meet or exceed the standards established by the Cruise Lines... Date Updated: 05/28/2015
- Shore Excursion Best Price Guarantee Guests sailing on a Carnival cruise who book a shore excursion through us can be completely confident they are getting the best price and best value with the introduction of a new shore excursion... Date Updated: 01/22/2021
- Shore Excursion FAQs Who can book? Guests must order directly through Carnival.com. We will not accept Pre-Sail orders by telephone, fax, email or mail. To be eligible, the guest must have: Fully deposited cruise booking... Date Updated: 02/01/2022
- Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
- Spa Carnival Post Cruise Inquiries For post cruise billing or payment questions that require assistance, please send a detailed email to Carnival's Guest Care department at guestcare@carnival.com . Please allow some time for... Date Updated: 04/07/2022
- Spa Carnival Pre-Purchase Info For your convenience, Carnival offers pre-purchase of spa treatments prior to the start of your cruise. More than 30 different treatments are available for pre-purchase including acupuncture... Date Updated: 07/15/2019
- Special Occasion Celebration Cakes Special occasions such as wedding anniversaries, birthdays and honeymoons can be celebrated on board. You may order whole cakes for any occasion prior to the cruise at ... Date Updated: 03/12/2020
- Specialty Restaurants - Dining Reservation Information Updated Like any destination restaurant, reservations are highly recommended. Reservations can be made prior to your cruise on Carnival.com by accessing 'Manage My Booking/Cruise Manager'... Date Updated: 08/09/2022
- Sports Activities Updated Carnival ships are packed with fun and games to keep that competitive spirit charged up all cruise long. Hours of operation are listed in Carnival's HUB App. Mini Golf Fun for golfers big and small... Date Updated: 07/26/2022