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The Fun Shops Gift Orders

Published 03/12/2015 02:03 AM   |    Updated 02/12/2024 10:09 PM

Want to make your cruise a little extra special? The Fun Shops is just the thing for you. From merchandise to food or alcohol, we have lots of gifts to choose from. To see everything we offer or to purchase a gift online, visit www.carnival.com/Funshops.


Placing an Order

Gift orders may be placed online 24/7 at the above website, or by calling The Fun Shops department at 1-800-522-7648, Monday through Friday, 9:00am-10:00pm ET and Saturday and Sunday, 9:00am-6:00pm ET.

  • Fun Shops purchases are subject to an 18% delivery fee; The delivery fee will not apply to CHEERS!, Bottomless Bubbles, Cruise Cash, Internet Plans and Pixel Packages. 
  • CHEERS!, Bottomless Bubbles and Internet Plan orders can be purchased online up to 11:59pm ET, the day prior to the cruise departure date or by calling our Fun Shops department during business hours listed above. Changes to an order or cancellation of an order are subject to these guidelines.
  • Flower orders can be purchased up to 11:59pm ET, 5 business days prior to the cruise departure date or by calling our Fun Shops department during business hours listed above; deadlines are subject to change due to the ship’s itinerary and holidays. Changes to an order or cancellation of an order are subject to these guidelines. Flowers are not offered for sailings departing from Europe and Australia.
    • Sunday is the last day to order flowers for a Saturday departure
    • Monday is the last day to order flowers for a Sunday departure
    • Tuesday is the last day to order flowers for a Monday departure
    • Wednesday is the last day to order flowers for a Tuesday departure
    • Thursday is the last day to order flowers for a Wednesday departure
    • Friday is the last day to order flowers for a Thursday departure
    • Saturday is the last day to order flowers for a Friday departure
  • For all other merchandise, orders are accepted no later than 2 days before the end of the cruise (debarkation day). For example, if the cruise ends on Saturday, you can still place your order on Thursday.
  • Forms of Payment: We accept the following forms of payment for Fun Shops gift orders: Visa, MasterCard, The Discover Card, American Express as well as credit card gift cards. We also accept the Carnival Gift Card for online gift purchases. We are not able to accept checks nor the Carnival Gift Card for telephone orders. 
  • Carnival Gift Cards are not sold through The Fun Shops. Carnival Gift Cards may be purchased online at carnival.ourgiftcards.com, onboard our fleet or at approximately 9,000 retail locations. Guests calling the Contact Center for information or to purchase a gift card will be directed to carnival.ourgiftcards.com or call 866-270-1064. The company managing the gift card program will aid guests with inquiries.
  • When ordering online, a message will display to you during your online shopping letting you know if you have selected something we cannot deliver.
  • If you are placing an order online and do not have the guest’s booking number and stateroom number, the ‘Booking Buddy’ wizard walks you through consumer friendly questions to help you find the appropriate booking information and get your order delivered correctly.
  • Due to some orders being purchased as a surprise, orders do not show under 'My Cruise Details' online. To get a copy of an order, you would need to call our Fun Shops department.


Important Notes on Gift Items


Delivery on Embarkation Day

  • Items ordered through The Fun Shops, prior to embarkations day, for delivery to the ship on embarkation day such as flowers, can be delivered anytime between 10:00am-9:00pm. If guest will be boarding the ship early because they are Diamond, Platinum, in a suite or Faster to the Fun, the items ordered (including stateroom decorations) may not be in the stateroom upon arrival as delivery may run until 9:00pm.
  • Items ordered through The Fun Shops on embarkation day cannot be guaranteed delivery on that day.
  • Due to dry state laws, gift baskets with wine bottles will be delivered to the guests stateroom on day two or thereafter for cruises departing from Galveston and Mobile. 

Alcohol Orders

  • All products sold containing alcohol have a limit (whether booked online or a telephone order) as follows:
    • 7-days and longer cruise: limit of two products per booking of wine, champagne, beer or hard liquor; only one bottle of hard liquor is allowed for pre-order, per booking.
    • 6-days and shorter cruise: limit of two products per booking of wine, champagne or beer; hard liquor is not available for pre-order. 
  •  A ‘pack’ or ‘package’ is considered one product.
  • Our CHEERS! Beverage Program must be purchased for each adult (21 years of age or older) assigned to the same stateroom.
  • Due to dry state laws, gift baskets with wine bottles will be delivered to the guests stateroom on day two or thereafter for cruises departing from Galveston and Mobile. 
  • If the item is not consumed on board during the cruise, the guest may take it home provided the bottle has not been opened.
  • Items purchased through The Fun Shops for on board consumption is designed for in-stateroom entertainment only. This means guests cannot take bottles/cans with them to public areas.
    • Wine and champagne ordered through The Fun Shops can be served in the dining room or Steakhouse.
    • For all cruises, hard liquor may be purchased on board from our duty-free shop to be consumed at home. Liquor will be stored for safekeeping until the end of the voyage.  

Cruise Cash 

  • Cruise Cash provides a credit to a guest's Sail & Sign account. 
  • Cruise Cash purchase is limited to $500 per cabin.
  • Cruise Cash credit may take up to 24 hours to appear on the guest's Sail & Sign account.
  • Once on board, Cruise Cash is non-refundable and non-transferable. In addition, they are not interchangeable with each other: 
    • Cruise Cash (General) is good for any charge made to the guest's account including taxes and gratuity charges 
    • Cruise Cash Photo can only be used for photos, camera batteries, cameras and photo albums
    • Cruise Cash Bar can only be used for bar items, including CHEERS!, alcoholic drinks, juice, soda, water and coffee shop charges
    • Cruise Cash Entertainment can only be used for IMAX, Pay Per View, Bingo, Deal or No Deal, Build a Bear Workshop, Sky Zone and Bolt, on select ships where these are available
    • Cruise Cash Build-A-Bear Workshop at Sea can only be used for a furry friend during these events 
  • Cruise Cash is not available for purchase for ships sailing from Australia. 


The Fun Shops Online Important Conditions

All online orders are subject to these shopping terms and conditions.

All orders are accepted up to and no later than two days prior to debarkation date. Prices and deadlines are subject to change without notice. Holidays and changes in the itineraries may cause shorter deadlines. Some products are time sensitive and must be ordered within a specific time frame prior to sailing (varies by ship port). All orders must be prepaid. In the event an item is not available at the time of sailing, an item of equal value will be substituted. The Fun Shops Online products may be subject to sales tax depending on the location of delivery.

Alcohol orders (wine, champagne, beer and hard liquor) are not permitted to be taken to any location outside of the approved delivery locations specified for those products at checkout. This program is designed for in-cabin entertaining or in-dining consumption only. Consumption in public areas is strictly prohibited. Wine and champagne ordered through The Fun Shops can be served in the dining room or Steakhouse.

Cruise Cash (General) provides an immediate credit to a guest's Sail & Sign account.  This credit is good for any charge made to their account including taxes and gratuity charges.  Cruise Cash is valid for a single voyage and cannot be transferred to future bookings.  Cruise Cash is non-refundable and any unused credits will be forfeited.

Cruise Cash Photo provides an immediate Pixels credit to a guest's Sail & Sign account.  This credit is good for any Pixels charge made to their account including taxes and gratuity charges.  Cruise Cash Photo is valid for a single voyage and cannot be transferred to future bookings.  Cruise Cash Photo is non-refundable and any unused credits will be forfeited.

Cruise Cash Bar provides an immediate credit to a guest's Sail & Sign account which can be applied toward any bar purchases.  This credit is good for any bar charge made to their account including alcoholic drinks, juice, soda, water, and coffee shop charges.  Cruise Cash Bar is valid for a single voyage and cannot be transferred to future bookings.  Cruise Cash Bar is non-refundable and any unused credits will be forfeited.

Cruise Cash Entertainment provides an immediate credit to a guest's Sail & Sign account and can be used onboard for IMAX, Pay Per View, Bingo, Deal or No Deal, Build a Bear Workshop, Sky Zone and Bolt on select ships where these are available. Cruise Cash is valid for a single voyage and cannot be transferred to future bookings. Cruise Cash is non-refundable and any unused credits will be forfeited.

Cruise Cash Build-A-Bear Workshop at Sea provides an Onboard credit to a guest's Sail & Sign account and is redeemable for one (1) furry friend of the recipient’s choosing during Build-A-Bear Workshop At Sea events. This credit is valid for a single voyage and cannot be transferred to future bookings. Onboard credit is non-refundable and any unused credits will be forfeited. Please check the FunTimes for event details. Outfits and accessories sold separately. Onboard credit cannot be redeemed in Build-A-Bear Workshop stores.

Other: If any provision of these terms shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these terms and shall not affect the validity and enforceability of any remaining provisions. This is the entire agreement between us relating to the subject matter herein and shall not be modified except in writing, signed by all parties.


 

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