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Spa Carnival Post Cruise Inquiries

Published 03/02/2016 06:51 PM   |    Updated 04/07/2022 03:15 PM

For post cruise billing or payment questions that require assistance, please send a detailed email to Carnival's Guest Care department at guestcare@carnival.com. Please allow some time for a response as we are operating with reduced staffing.

For post cruise problems with a service or product purchased at Spa Carnival or Carnival's Cloud 9 Spa, please email OneSpaWorld at postcruisecustomerservice@timetospa.com.   

OneSpaWorld
770 South Dixie Highway, Suite 200
Coral Gables, FL 33146

Phone: 855 848-3059

Website:  onespaworld.com

To purchase Spa products post-cruise, please visit: www.timetospa.com.

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