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Spa Carnival Post Cruise Inquiries

Published 03/02/2016 06:51 PM   |    Updated 03/09/2020 08:56 PM

For post cruise billing or payment questions, please contact Guest Care at 800-929-6400, 8:30am-6:30pm ET, Monday through Friday and 9:00am-5:00pm ET, Saturday.

For post cruise problems with a service or product purchased at Spa Carnival or Carnival's Cloud 9 Spa, please email Steiner's at:

The Onboard Spa by Steiner
Steiner Management Services
770 S. Dixie Highway, Suite 200
Coral Gables, FL 33146

Phone: 855 848-3059
Fax: 305 372-9310

To purchase Spa products post-cruise, please visit: or call 800 423-5293.

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