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- Cloud 9 Spa Our luxurious Cloud 9 Spas are over 20,000 square feet and are featured on twelve Carnival ships. Some of the facilities are capacity controlled and extra charges may apply. The Cloud 9 Spa... Date Updated: 10/15/2020
- Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
- Spa Carnival Pre-Purchase Info For your convenience, Carnival offers pre-purchase of spa treatments prior to the start of your cruise. More than 30 different treatments are available for pre-purchase including acupuncture... Date Updated: 07/15/2019
- Spa Carnival Post Cruise Inquiries For post cruise billing or payment questions, please contact Guest Care at 800-929-6400, 8:30am-6:30pm ET, Monday through Friday and 9:00am-5:00pm ET, Saturday. For post cruise problems with a... Date Updated: 03/09/2020