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  1. Cloud 9 Spa Our luxurious Cloud 9 Spas are over 20,000 square feet and are featured on eleven Carnival ships. Some of the facilities are capacity controlled and extra charges may apply. The Cloud 9 Spa and... Date Updated: 02/19/2019
  2. Spa Carnival Pre-Purchase Info For your convenience, Carnival offers pre-purchase of spa treatments prior to the start of your cruise. More than 30 different treatments are available for pre-purchase including acupuncture... Date Updated: 07/15/2019
  3. Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was used to pay... Date Updated: 04/24/2017
  4. Spa Carnival Post Cruise Inquires For post cruise billing or payment questions, please contact Guest Care at 800-929-6400, 8:30am-6:30pm ET, Monday through Friday and 9:00am-5:00pm ET, Saturday. For post cruise problems with a... Date Updated: 05/10/2018