KultureCity "Sensory Certified"
Published 10/18/2019 04:35 PM | Updated 06/26/2020 06:30 PM
Carnival has become the first cruise line to be certified “sensory inclusive” by KultureCity®, a leading nonprofit dedicated to accessibility and inclusion for individuals with sensory and invisible disabilities. This program is featured fleet wide including our ships sailing from Australia.
All of Carnival’s guest-facing crew aboard these ships have been trained to understand and help a guest with a sensory/cognitive need. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of our Youth programs. Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise-cancelling headphones, fidget tools, a visual feeling thermometer and a KultureCity VIP lanyard, to help the staff easily identify a guest.
These measures have been proven to be helpful to guests in a variety of venues, including stadiums, arenas and amusement parks and now Carnival ships!
Informational videos designed to create greater awareness among all guests and featuring actor Christopher Gorham, a member of the KultureCity board of directors, are playing on in-stateroom televisions on the line’s certified ships, and will expand across the fleet as the program rolls out to other ships.
If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing.
Youth staff have different resources on-hand to help soothe, calm and entertain children participating in our youth programs: such as weighted vests, conversation cards, sensory games and other aids.
Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity. Working together, all guests can be the truest versions of themselves on board a Carnival cruise ship.
If you’d like to learn more about KultureCity, please visit www.KultureCity.org.
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