KultureCity "Sensory Certified"
Published 10/18/2019 04:35 PM | Updated 03/09/2020 01:41 PM
Carnival has become the first cruise line to be certified “sensory inclusive” by KultureCity®, a leading nonprofit dedicated to accessibility and inclusion for individuals with sensory and invisible disabilities. This program is featured fleet wide including our ships sailing from Australia.
All of Carnival’s guest-facing crew aboard these ships have been trained to understand and help a guest with a sensory/cognitive need. The Guest Services and Youth Staff are ready to assist adults, youth and children with sensory-related questions or issues relating to conditions such as Autism, ADHD, Down Syndrome, PTSD, etc. KultureCity Sensory Bags can be checked out for the duration of the cruise (on a complimentary and first-come, first-served basis) by visiting Guest Services or one of our Youth programs. Each bag contains items to help calm, relax and manage sensory overload, and include comfortable noise-cancelling headphones, fidget tools, a visual feeling thermometer and a KultureCity VIP lanyard, to help the staff easily identify a guest.
These measures have been proven to be helpful to guests in a variety of venues, including stadiums, arenas and amusement parks and now Carnival ships!
Informational videos designed to create greater awareness among all guests and featuring actor Christopher Gorham, a member of the KultureCity board of directors, are playing on in-stateroom televisions on the line’s certified ships, and will expand across the fleet as the program rolls out to other ships.
If a guest with a sensory or cognitive need is cruising, the family should meet with Guest Services once they are on board to discuss any special accommodations, including a private safety briefing.
Youth staff have different resources on-hand to help soothe, calm and entertain children participating in our youth programs: such as weighted vests, conversation cards, sensory games and other aids.
Carnival Cruise Line and KultureCity share a heartfelt commitment to acceptance and inclusivity. Working together, all guests can be the truest versions of themselves on board a Carnival cruise ship.
If you’d like to learn more about KultureCity, please visit www.KultureCity.org.
Was this answer helpful?
Your rating has been submitted, please tell us how we can make this answer more useful.