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  1. Medical Services Should a guest require medical attention while aboard one of our vessels, the Medical Center staff is available to assist 24 hours a day. The on board medical centers are staffed and equipped to... Date Updated: 08/04/2021
  2. Carnival's Wi-Fi Service Updated To keep you connected while at sea, every one of our ships provides satellite Internet access at our Internet Cafés and through the bow-to-stern ship-wide Wi-Fi network. What plans are offered? We... Date Updated: 05/03/2022
  3. Circle “C” (Young Teens 12-14 Years) The best place to be for Teens, ages 12 to 14. Meet new friends, play sports, play video games, watch movies and more! You can also enjoy the exclusive Circle “C”® lounge where you can Cruise, Chill... Date Updated: 06/26/2020
  4. Entertainment and Activities Updated Carnival's HUB App offers an at-a-glance overview of the day’s events, including activity and entertainment options, dining choices, children’s programming and more.  The following... Date Updated: 05/02/2022
  5. Carnival Gift Card Program Date Updated: 04/06/2022
  6. Stay Connected via Text! Carnival Cruise Line, through agreement with Wireless Maritime Services (WMS) offers an advanced roaming network onboard cruise ships allowing you to use your phone just like you do at home... Date Updated: 06/26/2020
  7. Bottomless Bubbles (Unlimited Soda Program) Updated Sail refreshed with Carnival's Bottomless Bubbles unlimited soda program! Enjoy the ease and convenience of paying one flat price for thirst-quenching fountain soda and juice all cruise long! Or, if... Date Updated: 05/02/2022
  8. Deck Parties Updated Already known for hosting the best deck parties at sea, Carnival takes it to another level - come and join the fun outdoors, up on deck! Sail Away Party Join your Cruise Director to kick... Date Updated: 05/02/2022
  9. Beach Towels and Bathrobes Beach Towels Oversized logo beach towels are provided in each stateroom for guests to take ashore. If you wish to purchase the beach towel, the price is $22 USD . Serenity logo beach towels... Date Updated: 02/25/2019
  10. John Heald's, "Cruise with John - For Fun's Sake #5" You will be happy to know, finding a cruise featuring John Heald just got easier! John spent decades delighting Carnival guests as a Cruise Director, so it’s easy to see why he built up such a unique... Date Updated: 04/11/2022
  11. VIFP Club Member Sail & Sign Cards View benefits of each level here .     Date Updated: 04/08/2020
  12. Sail & Sign Kiosk The Sail & Sign Kiosk is a self service terminal enabling guests on board to conveniently manage and access their onboard Sail & Sign accounts. On most ships, Kiosks are located... Date Updated: 02/12/2018
  13. Club O2 (Teens 15-17 Years) Hang out at Club O2®, the best spot for Teens Ages 15 to 17 where it’s all about what YOU want to do.  You can watch movies, listen to music, dance, jam out at karaoke, and maybe even attend... Date Updated: 06/26/2020
  14. Decorating Your Stateroom Door and Stateroom We recognize some of our guests like to decorate their staterooms and we, too, love seeing your creative decorations. However, for safety reasons, we must ask that you abide by the following... Date Updated: 07/02/2019
  15. Spa Carnival Cancellation/Refund Polices Cancellation/Refund Policies For online cancellations and changes that occur 7 full days or more prior to the sailing date, a full refund will automatically be posted to the form of payment that was... Date Updated: 04/23/2020
  16. Carnival Cruise Line Prohibited Items, Exemptions and Other Considerations Updated Carnival Cruise Line prohibits weapons, illegal drugs and certain items that could interfere with the safe operation of its ships or compromise the safety and secure environment of its guests and... Date Updated: 04/21/2022
  17. Non-Stocked Mini Bar Unit Staterooms (on ships listed below) are equipped with non-stocked mini bar units, which are designed to maintain the temperature of beverages. Please do not use these units to store medications that... Date Updated: 02/07/2022
  18. Stateroom Television Programming Stateroom Television Programming - Subject to Change Grab the remote, order room service and catch a movie or TV show ... all from the comfort of your stateroom.  Stateroom TV Lineup We... Date Updated: 06/10/2021
  19. Cash Advance on Credit Cards and Debit Cards Guests may use their credit card or debit card to acquire a cash advance at the Casino Cashier's Window. Global Cash Access (GCA) provides this service, provided that the guest has an available... Date Updated: 12/20/2016
  20. Service Gratuities (Tips) Updated It is customary for our guests to extend gratuities to the shipboard staff in appreciation for their hard work and exceptional service. 100% of your gratuities are distributed to the crew who you... Date Updated: 05/01/2022